§ The result
Phenom leads Retorio by 8 points.
Phenom scores 52 and Retorio 44 under rubric v1.0, an 8-point gap across the Sourcing and Assessment cohorts. Phenom leads 5 of the 7 criteria, including Bias Audit Transparency, while Retorio leads 2, including FRIA Support. Bias Audit Transparency is both the widest raw gap and the heaviest weighted swing — Phenom 75, Retorio 40 — and at an 18% weight it carries 64% of the weighted advantage Phenom holds across the 5 criteria on that side of the table.
Vendor profile
Phenom
Talent experience platform combining a career site CMS, candidate CRM, internal mobility, and conversational AI for screening and scheduling.
Vendor profile
Retorio
Video-based AI that analyses words, voice, and facial expression/body language to infer Big Five (OCEAN) personality and behavioural traits.
§ The record
Phenom is filed under Candidate sourcing AI, Retorio under Assessment AI. They also share 1 secondary category: Screening.
Both are in scope of EU AI Act, NYC LL 144, Colorado AI Act and Illinois HB 3773. Only Retorio is in scope of Mobley v. Workday.
| Record | Phenom | Retorio |
|---|---|---|
| Price tier | Enterprise | Mid |
| Headquarters | US | DE |
| Founded | 2010 | 2018 |
§ What decides it
The criteria that move the gap, heaviest swing first.
18% weight · 57% of the movement so far
Bias Audit Transparency
Phenom 75 · Retorio 40
6.3 weighted points to Phenom
15% weight · 68% of the movement so far
Data Governance Disclosure
Phenom 60 · Retorio 52
1.2 weighted points to Phenom
20% weight · 77% of the movement so far
Article 11 Technical Documentation
Phenom 55 · Retorio 50
1.0 weighted points to Phenom
12% weight · 86% of the movement so far
Human Oversight Design
Phenom 60 · Retorio 52
1.0 weighted points to Phenom
15% weight · 93% of the movement so far
FRIA Support
Phenom 25 · Retorio 30
0.8 weighted points to Retorio
8% weight · 97% of the movement so far
Customer Documentation
Phenom 55 · Retorio 50
0.4 weighted points to Phenom
12% weight · 100% of the movement so far
Post-Market Monitoring
Phenom 30 · Retorio 33
0.4 weighted points to Retorio
Weighted delta is the raw difference times the criterion weight, so the 7 figures above sum to +8.8 — the difference between the two totals before either is rounded. Shares are of 11.0 points of movement counted without direction. The table below rounds each side to a whole number first, so its Δ raw total reads +8 beside that +8.8.
§ Category-by-category
Raw score per criterion, with weighted delta.
Δ is Phenom minus Retorio.
| Category | Weight | Phenom | Retorio | Δ raw | Δ weighted |
|---|---|---|---|---|---|
| Article 11 Technical Documentation | 20% | 55 | 50 | +5 | +1.0 |
| Bias Audit Transparency | 18% | 75 | 40 | +35 | +6.3 |
| FRIA Support | 15% | 25 | 30 | -5 | -0.8 |
| Data Governance Disclosure | 15% | 60 | 52 | +8 | +1.2 |
| Human Oversight Design | 12% | 60 | 52 | +8 | +1.0 |
| Post-Market Monitoring | 12% | 30 | 33 | -3 | -0.4 |
| Customer Documentation | 8% | 55 | 50 | +5 | +0.4 |
| Total | 100% | 52 (F) | 44 (F) | +8 | +8.8 |
§ Evidence
Cited sources and documented absences, criterion by criterion.
An absence is a finding, not a blank: the reviewer looked for a named artefact and recorded that it is not located. Where a source sits is a fact about hosting only.
| Criterion | Weight | Phenom | Retorio | ||||
|---|---|---|---|---|---|---|---|
| Cited | Absences | Audit / hosting | Cited | Absences | Audit / hosting | ||
| Article 11 Technical Documentation | 20% | 2 | 0 | Sources on the vendor's own domain | 2 | 1 | Sources on the vendor's own domain |
| Bias Audit Transparency | 18% | 2 | 0 | Audit reportSources on the vendor's own domain | 3 | 1 | Audit reportSources on a separate domain |
| FRIA Support | 15% | 0 | 1 | — | 1 | 1 | Sources on the vendor's own domain |
| Data Governance Disclosure | 15% | 1 | 0 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| Human Oversight Design | 12% | 1 | 0 | — | 3 | 0 | Sources on the vendor's own domain |
| Post-Market Monitoring | 12% | 0 | 1 | — | 1 | 1 | Sources on the vendor's own domain |
| Customer Documentation | 8% | 2 | 0 | Sources on the vendor's own domain | 3 | 1 | Sources on the vendor's own domain |
| All criteria | 100% | 8 | 2 | Audit reportSources on the vendor's own domain | 16 | 6 | Audit reportSources on the vendor's own domainSources on a separate domain |
Phenom has 10 evidence rows across 7 of 7 criteria — 8 with a source URL, 2 documented absences; Retorio has 22 evidence rows across 7 of 7 criteria — 16 with a source URL, 6 documented absences; some documentation or audit rows for Retorio sit on a domain separate from the vendor's own site.
Provenance
The scores above are documented by 32 evidence rows on file for these two vendors: 10 for Phenom, across 1 distinct source domain, and 22 for Retorio, across 4 distinct source domains.
- Rubric
- v1.0
- Phenom last reviewed
- May 21, 2026 · HireAIScore editorial team
- Retorio last reviewed
- June 7, 2026 · HireAIScore editorial team
HireAIScore scores are editorial research, not legal advice, and no vendor pays for placement, scoring or removal — see the methodology, conflicts policy and terms.
§ Where next