Ceipal
AI-powered applicant tracking and workforce-management platform for staffing firms that sources, matches, and ranks candidates on a 1-to-100 scale against job requirements.
HireAIScore rates Ceipal 35 out of 100 (grade F, Substantial gaps) under rubric v1.0, last reviewed July 17, 2026. Ceipal ranks 45 of 47 vendors rated in ATS-integrated AI, against a category average of 49. That score is drawn from 20 evidence items across 7 rubric criteria for Ceipal — 13 with a cited source, 7 recording that nothing was located.
§ 01 - Company facts
- Legal name
- Ceipal Corp.
- Founded
- 2015
- Headquarters
- United States · US
- Pricing tier
- Mid
- Market side
- Employer-side (AEDT)
- Categories
- ATS-integratedSourcing
- Website
- ceipal.com
These are company details, not findings. They are editable by a verified representative and carry no weight in the score, which is built only from the cited evidence below.
§ 02 - Score breakdown
§ Score breakdown
Category scoring
Weighted contribution shown to the right of each bar.
- 01
Article 11 Technical Documentation
Weight 20%30
+6.0 · category avg 53
- 02
Bias Audit Transparency
Weight 18%20
+3.6 · category avg 45
- 03
FRIA Support
Weight 15%25
+3.8 · category avg 33
- 04
Data Governance Disclosure
Weight 15%46
+6.9 · category avg 56
- 05
Human Oversight Design
Weight 12%46
+5.5 · category avg 57
- 06
Post-Market Monitoring
Weight 12%38
+4.6 · category avg 42
- 07
Customer Documentation
Weight 8%53
+4.2 · category avg 59
Category avg is the mean raw score on that criterion across the 47 ATS-integrated AI vendors in scope of this rubric, this one included.
§ 03 - Strongest · weakest
Strongest category
Customer Documentation
Raw score 53 · contributes 4.2 to total.
53 against a 59 category average
Weakest category
Bias Audit Transparency
Raw score 20 · contributes 3.6 to total.
20 against a 45 category average
§ 04 - Cited evidence
Download diligence record→§ Evidence
Cited per category
Every score is backed by at least one cited piece of evidence.
Evidence ledger
- Items
- 20
- Documentation
- 9
- Public statement
- 4
- Absence
- 7
- With a source URL
- 13 of 20
- Source hostnames
- 1
- Fewest items
- 2
- Bias Audit Transparency
These figures measure how thoroughly Ceipal was reviewed, not how Ceipal performed — an absence row, recording that nothing was located, is counted like any other item.
Article 11 Technical Documentation
3 items30
- AbsenceCaptured Jul 17, 2026
No AI model card, system card, explainability statement, or AI-governance policy was found on Ceipal's security, privacy, product, or resource pages.
- DocumentationCaptured Jul 17, 2026
Product page explains the AI ranks candidates one-to-one-hundred by contextualizing location, experience and skills, but provides no technical or explainability documentation.
https://www.ceipal.com/resources/ai-powered-candidate-matching-ranking
- Public statementCaptured Jul 17, 2026
A general AI-in-HR ethics blog offers commentary on bias and fairness but is not product-specific technical documentation of Ceipal's own AI.
https://www.ceipal.com/resources/the-promise-and-pitfalls-of-ai-in-hr
Bias Audit Transparency
2 items20
- AbsenceCaptured Jul 17, 2026
No published NYC Local Law 144 bias-audit summary or independent/academic bias audit of Ceipal's AEDT was found on its website or in searches.
- Public statementCaptured Jul 17, 2026
Ceipal's blog recommends organizations 'orchestrate periodic audits' generally, but Ceipal publishes no such audit for its own tool.
https://www.ceipal.com/resources/the-promise-and-pitfalls-of-ai-in-hr
FRIA Support
2 items25
- AbsenceCaptured Jul 17, 2026
No FRIA template, EU AI Act deployer guidance, or Article 27 support material was found anywhere on Ceipal's site.
- DocumentationCaptured Jul 17, 2026
The GDPR page covers data controller/processor responsibilities and SCCs but contains no AI Act or fundamental-rights-assessment content.
Data Governance Disclosure
3 items46
- DocumentationCaptured Jul 17, 2026
Ceipal holds SOC 2 Type II, encrypts sensitive data at rest and in transit, runs four annual penetration tests, and hosts on data-center partners audited to SOC 2 and ISO 27001.
- DocumentationCaptured Jul 17, 2026
GDPR page describes Ceipal's data-processor commitments, customer data ownership/portability, and international-transfer safeguards.
- AbsenceCaptured Jul 17, 2026
No disclosure of what data trains the AI, no exclusion lists for protected attributes, and no ISO 42001 certification.
Human Oversight Design
3 items46
- DocumentationCaptured Jul 17, 2026
The AI ranks candidates and delivers the shortlist to the recruiter's dashboard, with the recruiter deciding whether to move a candidate forward (decision-support framing).
https://www.ceipal.com/resources/ai-powered-candidate-matching-ranking
- Public statementCaptured Jul 17, 2026
Ceipal states AI 'cannot obviate the essence of HR professionals' and that human acumen is needed for subjective decisions.
https://www.ceipal.com/resources/the-promise-and-pitfalls-of-ai-in-hr
- AbsenceCaptured Jul 17, 2026
No documented override controls, per-decision explainability, per-jurisdiction toggles, or user-facing audit logs for the ranking engine.
Post-Market Monitoring
3 items38
- DocumentationCaptured Jul 17, 2026
Ceipal maintains an internal record of security incidents and runs four annual penetration tests, with a summary report available on request.
- Public statementCaptured Jul 17, 2026
Provides a compliance/privacy contact (compliance@ceipal.com) and DPO contact for security and privacy inquiries.
- AbsenceCaptured Jul 17, 2026
No public status page, security.txt/vulnerability-disclosure program, model-update changelog, or continuous monitoring dashboard was found.
Customer Documentation
4 items53
- DocumentationCaptured Jul 17, 2026
Public AI-recruiting product page documenting sourcing, ranking, and candidate-analysis capabilities.
https://www.ceipal.com/staffing-agency-software/applicant-tracking-system/ai-recruiting
- DocumentationCaptured Jul 17, 2026
Public resource article explaining Ceipal's SOC 2 Type II attestation and what it means for customers.
- DocumentationCaptured Jul 17, 2026
Public privacy policy detailing data-subject rights, SCCs, CCPA rights, and DPO contact.
- AbsenceCaptured Jul 17, 2026
No customer-facing NYC Local Law 144 or EU AI Act deployer compliance guidance and no standalone public Data Processing Agreement.
§ 05 - Editorial notes
Company overview
Ceipal (Ceipal Corp.), founded in 2015 and headquartered in Rochester, New York, is an AI-powered staffing and recruiting platform serving over 100,000 recruiters worldwide, with R&D in Hyderabad, India. It combines an applicant tracking system with vendor management and workforce management, and its AI candidate matching and ranking engine contextualizes each candidate's location, experience, and skills to score and shortlist them on a scale of one to one hundred, delivering ranked results to the recruiter's dashboard across 200+ job boards. Its primary category is ATS with a strong sourcing secondary.
Regulatory exposure
Ceipal's AI scoring and ranking of applicants functions as an Automated Employment Decision Tool under NYC Local Law 144 and would likely qualify as a high-risk employment system under EU AI Act Annex III, creating audit, notice, transparency, and (for EU deployers) fundamental-rights-assessment obligations. Yet Ceipal publishes no bias audit, no AEDT or Local Law 144 guidance, no EU AI Act deployer or FRIA support, and no AI-specific technical documentation or explainability statement; its public assurance posture (SOC 2 Type II, GDPR processor commitments, ISO 27001-audited hosting) addresses information security rather than algorithmic accountability, leaving the substance of AI-hiring compliance to its customers.
Path to a higher score
Ceipal could raise its score meaningfully by commissioning and publicly posting an independent NYC Local Law 144 bias audit (with auditor and date), publishing an AI model/system card and an in-product explainability statement describing how the 1-100 rank is produced, and adding a data-governance disclosure covering training data and excluded protected attributes. Adding EU AI Act deployer guidance and a FRIA template, documenting human-oversight and override controls with audit logs, standing up a public status/security-disclosure channel and model-update changelog, and pursuing ISO 42001 would move it from a security-only posture toward genuine AI-Act and Local-Law-144 readiness.
§ Regulatory frame
What applies to ats-integrated ai.
Ranking features are inside EU AI Act Annex III §4 (high-risk) and inside NYC Local Law 144 when they affect NYC-based candidates. Customers should treat the AI surface as a distinct deployer-FRIA scope from the rest of the ATS.
§ Compare
Build any comparison→Ceipal against its nearest-scoring peers.
In ATS-integrated AI.
§ Others rated in ATS-integrated AI
All ats-integrated vendors→Ranked 45 of 47 by weighted total under rubric v1.0. The ordering is arithmetic on the rubric and carries no view on which tool suits a given hiring process.
- 42Personio40F
- 43Oleeo40F
- 44Loxo37F
- 45CeipalThis profile35F
- 46Zappyhire34F
- 47Entelo33F
Conflicts of interest
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Casework has no commercial relationship with this vendor.