Teal
HireAIScore rates Teal 65 out of 100 (grade D, Concerning) under rubric js-v1.0, last reviewed July 17, 2026. Teal ranks 3 of 15 vendors rated in Application trackers, against a category average of 55. That score is drawn from 22 evidence items across 7 rubric criteria for Teal — 20 with a cited source, 2 recording that nothing was located.
Score breakdown
Teal, criterion by criterion
Each rubric criterion is scored out of 100 on the cited evidence, then weighted into the total.
Weighted contribution shown to the right of each bar.
Application Honesty
Weight 20% · category avg 53
60
+12.0
Data & Credential Safety
Weight 20% · category avg 56
68
+13.6
User Control & Transparency
Weight 15% · category avg 64
78
+11.7
Employer & ATS Legitimacy
Weight 15% · category avg 56
68
+10.2
Effectiveness Evidence
Weight 12% · category avg 41
44
+5.3
Pricing & Cancellation Fairness
Weight 10% · category avg 54
66
+6.6
Support & Accountability
Weight 8% · category avg 58
70
+5.6
Total weighted score
65.0(rounded to 65 for display)
Category avg is the mean raw score on that criterion across the 15 Application trackers vendors in scope of this rubric, this one included.
Strongest criterion
User Control & Transparency
78raw / 100
Contributes 11.7 to the total. 78 against a 64 category average.
Weakest criterion
Effectiveness Evidence
44raw / 100
Contributes 5.3 to the total. 44 against a 41 category average.
Cited evidence
The evidence behind the score
Every score is backed by at least one cited piece of evidence. Open a criterion to see what was found, when, and where.
Download diligence recordEvidence ledger
- Items
- 22
- Documentation
- 11
- Public statement
- 9
- Absence
- 2
- With a source URL
- 20 of 22
- Source hostnames
- 4
- Fewest items
- 3
- Application Honesty
These figures measure how thoroughly Teal was reviewed, not how Teal performed — an absence row, recording that nothing was located, is counted like any other item.
Application Honesty
3 items60
- DocumentationCaptured Jul 17, 2026
Terms Section 3 discloses AI features and states the user is 'solely responsible for reviewing, editing, and verifying all AI-generated content' and that Teal does not guarantee accuracy or freedom from bias.
- DocumentationCaptured Jul 17, 2026
Privacy policy discloses AI-powered features (resume optimization, cover letter/content generation) and that content is processed by third-party providers such as OpenAI.
- Public statementCaptured Jul 17, 2026
Independent review notes AI-generated cover letters/content can be generic or 'factually inaccurate' and require significant manual editing.
Data & Credential Safety
4 items68
- DocumentationCaptured Jul 17, 2026
States encryption of data in transit and at rest, access controls and security assessments, 'We do not sell your personal information,' and deletion/anonymization within 30 days of account deletion.
- DocumentationCaptured Jul 17, 2026
LinkedIn import is based on permissions the user grants (OAuth), and Stripe processes payments with Teal receiving only the last four digits of the card - no third-party password storage.
- DocumentationCaptured Jul 17, 2026
Terms Section 3 states Teal does not use personal resume content or career documents to train general-purpose AI models for other customers, only aggregated de-identified usage patterns.
- AbsenceCaptured Jul 17, 2026
Web and site searches surfaced no SOC 2, ISO 27001, or public trust center for Teal; security claims are self-attested in the privacy policy only.
User Control & Transparency
3 items78
- Public statementCaptured Jul 17, 2026
Review confirms 'Zero auto-apply capability'- users must manually click apply on every position; Teal is a preparation/organization tool, not a submission engine.
- DocumentationCaptured Jul 17, 2026
Terms Section 3 frames AI content as assistive only and requires the user to review, edit and verify it before use, with AI use disclosed.
- DocumentationCaptured Jul 17, 2026
Pricing/feature page describes AI generating multiple responses the user chooses among and can further customize, with a free tier requiring no credit card to start.
Employer & ATS Legitimacy
3 items68
- Public statementCaptured Jul 17, 2026
Confirms no automation/mass submission - manual submissions only - a quality-over-volume design that avoids job-board account-ban risk.
- DocumentationCaptured Jul 17, 2026
Homepage describes the Chrome extension as saving/bookmarking jobs from 40+ boards into a tracker, not auto-submitting applications.
- DocumentationCaptured Jul 17, 2026
Autofill Job Applications is offered as a form-fill convenience that populates answers, with the user completing and submitting the application.
Effectiveness Evidence
3 items44
- Public statementCaptured Jul 17, 2026
Homepage headlines 'Build Your Resume. Land 6X more Interviews.' with no linked study, methodology, or data supporting the 6x claim.
- Public statementCaptured Jul 17, 2026
About page cites usage metrics (678K+ members, 934K+ resumes created, 2.8M+ jobs bookmarked) and testimonials rather than outcome/interview-rate data.
- AbsenceCaptured Jul 17, 2026
No published, methodologically described outcome study or independent validation of Teal's interview/response-rate claims was found.
Pricing & Cancellation Fairness
3 items66
- DocumentationCaptured Jul 17, 2026
Public pricing ($13/week, $29/30 days, $79/90 days), 'no credit card required to start,' a stated refund policy, and self-serve cancellation via account settings.
- DocumentationCaptured Jul 17, 2026
Terms Section 5 discloses automatic renewal in all-caps, self-serve cancellation effective end of period, refund windows (2/7/14 days), and advance email notice of price changes; also imposes binding arbitration and a class-action waiver.
- Public statementCaptured Jul 17, 2026
Third-party analysis flags the $13/week plan as effectively ~$56/month and 'priced for people who plan to cancel fast and then don't,' with weekly renewal emails easy to overlook.
Support & Accountability
3 items70
- Public statementCaptured Jul 17, 2026
About page names founder/CEO Dave Fano, describes the remote-first team, lists investors, and notes the acquisition of Ramped - indicating a transparent, non-disposable operator.
- Public statementCaptured Jul 17, 2026
Teal staff publicly respond to Trustpilot reviews (positive and negative), acknowledging issues and offering refunds/account fixes.
- Public statementCaptured Jul 17, 2026
A 1-star reviewer reports email-only support with five unanswered emails and an unhelpful chatbot during an urgent account-access loss, indicating support-responsiveness gaps.
https://www.trustpilot.com/review/tealhq.com?stars=1&stars=2
Editorial notes
Company overview
Teal (Teal Labs, Inc.) is a US-based freemium career platform for job seekers built around three core tools: an AI resume builder, a job-application tracker/CRM, and job-description keyword matching, supported by a free Chrome extension that bookmarks listings from 40+ job boards. Founded in 2019 by Dave Fano (a former WeWork growth executive), it reports over 4 million users. Critically, Teal does NOT auto-apply to jobs - the job seeker manually submits every application - so it functions as preparation and organization software rather than an automated mass-submission bot, which materially reduces its job-seeker risk profile compared with typical auto-apply tools.
Regulatory exposure
Teal's job-seeker risk is comparatively low. It does not harvest job-board or email passwords: LinkedIn import is permission-based (OAuth) and card payments run through Stripe (Teal sees only the last four digits). The privacy policy discloses encryption in transit and at rest, access controls, regular security assessments, an explicit 'we do not sell your personal information' commitment, and deletion/anonymization within 30 days, and the Terms carve identifiable career documents out of AI model training - but there is no SOC 2/ISO certification or public trust center. AI use is clearly disclosed and the Terms place the user squarely in the review-edit-verify loop; however, there is no explicit anti-fabrication guardrail and users report AI output that can be generic or occasionally inaccurate, so output honesty depends on the user editing. Standard consumer-unfriendly clauses apply: binding arbitration (30-day opt-out), a class-action waiver, and a $100 liability cap.
Path to a higher score
Teal is a credible, established choice for job seekers who want help writing and tailoring resumes and organizing their pipeline without the account-ban and credential-harvesting risks of mass auto-apply tools. Main cautions for candidates: treat the prominent 'Land 6X more Interviews' headline as unsubstantiated marketing (no cited study), always fact-check AI-generated bullets and summaries against your real experience before submitting, and avoid the $13/week plan (effectively ~$56/month) in favor of the $29 monthly plan or the free tier. Cancel self-serve via account settings, confirm the red cancellation banner, and request any refund within the plan's window (2 days weekly / 7 days monthly / 14 days quarterly).
Risk frame
What applies to application trackers.
Mostly benign; risk centers on the breadth of data captured (autofill often reads across sites) and clarity of data retention and deletion.
Keep reading
Compare
Teal against its nearest-scoring peers.
The closest scores in Application trackers, side by side.
- Side-by-sideTeal vs Kickresume68D
- Side-by-sideTeal vs Enhancv68D
- Side-by-sideTeal vs Jobscan63D
- Side-by-sideTeal vs LandEarly62D
Ranking
Others rated in Application trackers
Ranked 3 of 15 by weighted total under rubric js-v1.0. The ordering is arithmetic on the rubric and carries no view on which tool suits a given hiring process.
- #1Kickresume68D
- #2Enhancv68D
- #3TealThis profile65D
- #4Jobscan63D
- #5LandEarly62D
Conflicts of interest
No vendor pays for placement, scoring, or removal. Casework - the consulting firm that operates this directory - provides paid services to some vendors. Any active or recent (within 24 months) commercial relationship is disclosed on the affected vendor profile and the review is reassigned to an independent reviewer. See the full policy on About.
Casework has no commercial relationship with this vendor.