Radancy
Radancy is an enterprise talent acquisition cloud combining recruitment marketing, career sites and CRM with agentic AI that sources, screens, scores, ranks and schedules candidates, including one-way video screening inherited from its myInterview acquisition.
HireAIScore rates Radancy 41 out of 100 (grade F, Substantial gaps) under rubric v1.0, last reviewed August 2, 2026. Radancy ranks 38 of 49 vendors rated in Candidate sourcing AI, against a category average of 48. That score is drawn from 22 evidence items across 7 rubric criteria for Radancy — 16 with a cited source, 6 recording that nothing was located.
§ 01 - Company facts
- Founded
- 2006
- Headquarters
- United States · US
- Pricing tier
- Enterprise
- Market side
- Employer-side (AEDT)
- Categories
- SourcingATS-integratedScreeningSchedulingVideo interview
- Website
- radancy.com
These are company details, not findings. They are editable by a verified representative and carry no weight in the score, which is built only from the cited evidence below.
§ 02 - Score breakdown
§ Score breakdown
Category scoring
Weighted contribution shown to the right of each bar.
- 01
Article 11 Technical Documentation
Weight 20%42
+8.4 · category avg 51
- 02
Bias Audit Transparency
Weight 18%20
+3.6 · category avg 47
- 03
FRIA Support
Weight 15%28
+4.2 · category avg 32
- 04
Data Governance Disclosure
Weight 15%58
+8.7 · category avg 54
- 05
Human Oversight Design
Weight 12%57
+6.8 · category avg 56
- 06
Post-Market Monitoring
Weight 12%36
+4.3 · category avg 41
- 07
Customer Documentation
Weight 8%60
+4.8 · category avg 57
Category avg is the mean raw score on that criterion across the 49 Candidate sourcing AI vendors in scope of this rubric, this one included.
§ 03 - Strongest · weakest
Strongest category
Customer Documentation
Raw score 60 · contributes 4.8 to total.
60 against a 57 category average
Weakest category
Bias Audit Transparency
Raw score 20 · contributes 3.6 to total.
20 against a 47 category average
§ 04 - Cited evidence
Download diligence record→§ Evidence
Cited per category
Every score is backed by at least one cited piece of evidence.
Evidence ledger
- Items
- 22
- Documentation
- 14
- Public statement
- 1
- Product feature
- 1
- Absence
- 6
- With a source URL
- 16 of 22
- Source hostnames
- 1
- Fewest items
- 2
- FRIA Support
These figures measure how thoroughly Radancy was reviewed, not how Radancy performed — an absence row, recording that nothing was located, is counted like any other item.
Article 11 Technical Documentation
3 items42
- DocumentationCaptured Aug 2, 2026
A dedicated Responsible AI page states that 'The Radancy AI Governance Council has established our AI Principles, which are embedded across the Radancy Talent Acquisition Cloud' and sets out five commitments (Fairness & Transparency, Privacy & Security, AI as an Enabler, Accountability, Protect the Brand), but links to no audit, whitepaper, model card, certification or downloadable document.
- DocumentationCaptured Aug 2, 2026
Section 11(a) of the standard Terms commits Radancy to maintain 'commercially reasonable policies relating to ethical and responsible use of AI' and to design AI Tools so as to mitigate discriminatory outputs, which is a binding written commitment but not a technical documentation pack.
https://www.radancy.com/policy/standard-terms-and-conditions/
- AbsenceCaptured Aug 2, 2026
No model cards, system cards, technical documentation pack, instructions-for-use, or ISO 42001 certification were found on the Responsible AI page, the security page, the platform and AI automation product pages, the policy index, or the Terms and DPA.
Bias Audit Transparency
3 items20
- AbsenceCaptured Aug 2, 2026
No NYC Local Law 144 bias audit, no named independent auditor (BABL AI, DCI, ORCAA, Warden AI, Holistic AI, Credo AI, ConductorAI or otherwise), no audit date and no downloadable audit summary were found on the Responsible AI page, the security page, the policy index, the AI screening and AI automation product pages, or the screening-and-scheduling page that myinterview.com now redirects to.
- Public statementCaptured Aug 2, 2026
The screening product page makes an unaudited bias claim -'Standardize evaluations to minimize bias with objective, data-driven scoring'- without linking to any fairness testing, impact-ratio data or third-party verification.
- DocumentationCaptured Aug 2, 2026
Section 11(a) of the Terms obliges Radancy to 'design AI Tools in a manner that mitigates against producing AI Outputs that discriminate or are biased against groups or individuals in violation of Applicable Law', a contractual non-discrimination promise that is nonetheless unaccompanied by any published audit evidence.
https://www.radancy.com/policy/standard-terms-and-conditions/
FRIA Support
2 items28
- DocumentationCaptured Aug 2, 2026
The Data Protection Addendum (effective 29 February 2024) states that Radancy assists clients with privacy impact assessments and regulatory investigations, which is GDPR DPIA support rather than an EU AI Act Article 27 Fundamental Rights Impact Assessment.
- AbsenceCaptured Aug 2, 2026
No FRIA template, Article 27 guidance, deployer-obligation documentation or EU AI Act material was found anywhere on radancy.com, including the Responsible AI page and its French and Dutch localizations, the security page, the policy index, the Terms or the DPA.
Data Governance Disclosure
3 items58
- DocumentationCaptured Aug 2, 2026
Under its Privacy & Security principle, Radancy makes the specific and material training-data exclusion claim that it will 'never train AI models with personal data'.
- DocumentationCaptured Aug 2, 2026
The security page states a SOC 2 Type 2 + HITRUST report is available on request, cites CSA membership, and describes encryption at rest and in transit, penetration testing, vulnerability management, SAML SSO, DDoS protection and custom data retention.
- DocumentationCaptured Aug 2, 2026
The DPA claims ISO/IEC 27001 alignment and annual SOC 2 Type II audits, incorporates EU Standard Contractual Clauses (Module 2) plus Swiss FADP and UK GDPR terms, and permits Radancy to anonymize, de-identify or aggregate personal data to improve its services.
Human Oversight Design
4 items57
- DocumentationCaptured Aug 2, 2026
Section 2(e) of the standard Terms is a binding contractual commitment that AI Tools 'do not and shall not make autonomous decisions prohibited by law, including decisions involving candidate selection, rating, evaluation or advancement, which decisions must be made by humans', and Section 11(a) requires human oversight in developing and using AI.
https://www.radancy.com/policy/standard-terms-and-conditions/
- DocumentationCaptured Aug 2, 2026
The AI automation page describes five named agents and repeatedly frames them as decision support, stating the agents work 'keeping humans in control', that the Screening Agent operates with 'full transparency and human oversight', and that the platform provides 'explainable scoring, built-in oversight'.
- DocumentationCaptured Aug 2, 2026
The AI-assisted screening page describes automatic scoring and ranking of candidates against open roles with 'transparent, role-based scoring' and 'structured scorecards across all candidates', and claims 'full transparency into every decision', though it details no recruiter override control, audit log or candidate-facing score rationale.
https://www.radancy.com/product-detail/ai-assisted-screening-and-hiring/
- AbsenceCaptured Aug 2, 2026
No public documentation of override controls, decision audit logs, per-jurisdiction configuration toggles, or a concrete in-product explainability artifact was found; the Radancy support portal at support.radancy.net returns HTTP 403 and is not publicly readable.
Post-Market Monitoring
3 items36
- DocumentationCaptured Aug 2, 2026
The security page includes a 'Report a Security Concern' channel directing vulnerability reports to Radancy's security team, plus vulnerability management and penetration testing commitments.
- DocumentationCaptured Aug 2, 2026
The DPA commits Radancy to incident response procedures and personal data breach notification to clients.
- AbsenceCaptured Aug 2, 2026
No public status page exists (status.radancy.com does not resolve in DNS), no public model-update changelog or release notes are reachable (support.radancy.net returns HTTP 403 and /resources and /blog on radancy.com return HTTP 404), and no AI-specific incident channel, continuous fairness monitoring dashboard or post-market surveillance disclosure was found.
Customer Documentation
4 items60
- DocumentationCaptured Aug 2, 2026
A full Data Protection Addendum is published openly at a stable URL and incorporated by reference into the standard Terms, covering SCCs, subprocessors, security measures, data subject rights and retention.
- DocumentationCaptured Aug 2, 2026
Detailed public product pages document the platform modules and agentic AI capabilities, linking to sub-pages for AI automation, AI-assisted screening and hiring, end-to-end engagement and data-driven intelligence.
- Product featureCaptured Aug 2, 2026
The acquired myInterview product is documented as an integrated Radancy module - myinterview.com now 307-redirects to this page - covering one-way video screening, conversational AI evaluation and automated interview scheduling.
- AbsenceCaptured Aug 2, 2026
No NYC Local Law 144 guidance, AEDT candidate-notice templates, EU AI Act deployer documentation or AI compliance FAQ was found anywhere on the site, and no public resource or blog hub is reachable (/resources and /blog return HTTP 404).
§ 05 - Editorial notes
Company overview
Radancy is a New York-headquartered talent acquisition cloud that operated as TMP Worldwide Advertising & Communications before rebranding to Radancy in 2021, and has been backed by private equity (Gemspring Capital) since 2018. Its own site reports 675+ platform customers, roughly 965 employees and 18 offices across 10 countries, with named enterprise references including Capital One, Dell, Sony, UPS and Santander. The platform spans recruitment marketing, career sites, candidate CRM and analytics, and has been extended through acquisitions - Brazen and Asendify in 2023 and myInterview in September 2025, whose domain now redirects into Radancy's screening-and-scheduling product. Radancy markets five named agentic AI agents (Career Discovery, Sourcing, Screening, Scheduling and Insights) that match candidates to open roles, evaluate qualifications via conversational AI, and automatically score and rank candidates against job requirements using a proprietary skills knowledge graph.
Regulatory exposure
Radancy's exposure is high and broad. Automated scoring, ranking and shortlisting of candidates places the platform squarely in Annex III of the EU AI Act as a high-risk employment system, triggering Article 11 technical documentation and Article 27 deployer FRIA obligations - and Radancy is a genuine EU-market actor with offices in Germany, France, Austria and the Netherlands and localized Responsible AI pages in French and Dutch. In New York City, a tool that scores and ranks applicants to substantially assist hiring decisions is an AEDT under Local Law 144, requiring an annual independent bias audit with publicly posted summary results. The myInterview one-way video capability adds Illinois AI Video Interview Act duties, and Colorado SB 24-205 would treat Radancy as a developer of a high-risk AI system with attendant documentation obligations to deployers. Against that exposure, the most striking gap is evidentiary: despite explicitly selling AI candidate scoring and ranking, Radancy publishes no bias audit, no auditor name, no fairness testing results, and no jurisdiction-specific compliance guidance anywhere on its public site. Its most concrete commitments are contractual rather than technical - its standard Terms bind it to human decision-making and non-discriminatory AI design, which is meaningful but is not a substitute for a published audit or technical file.
Path to a higher score
The single highest-value step is commissioning and publicly posting an NYC Local Law 144 bias audit for the screening/scoring agent and the myInterview video product, with a named independent auditor, audit date, selection and scoring rates by sex and race/ethnicity including intersectional categories, and a downloadable summary - this alone would move the weakest score dramatically. Second, publish Article 11-grade technical documentation: a model or system card for the skills knowledge graph and scoring model, an explainability statement making good on the 'explainable scoring' product claim, and a description of intended purpose, known limitations and accuracy metrics. Third, convert the DPA's existing DPIA-assistance clause into explicit EU AI Act deployer guidance, including an Article 27 FRIA template and an instructions-for-use pack. Fourth, pursue ISO/IEC 42001 certification and upgrade the DPA's 'ISO/IEC 27001 alignment' language to an actual certification, publishing both alongside the existing SOC 2 Type 2 + HITRUST report rather than gating them behind a request form. Finally, stand up public post-market surveillance surfaces - a status page (status.radancy.com does not currently resolve), an ungated model-update changelog, and a named AI incident channel distinct from the existing security-concern form.
§ Regulatory frame
What applies to candidate sourcing ai.
Ranking outputs are inside Annex III §4 when they influence hiring decisions. GDPR Article 22 (automated decision-making) and the GDPR rights around profiling apply independently for EU candidates.
§ Compare
Build any comparison→Radancy against its nearest-scoring peers.
In Candidate sourcing AI.
§ Others rated in Candidate sourcing AI
All sourcing vendors→Ranked 38 of 49 by weighted total under rubric v1.0. The ordering is arithmetic on the rubric and carries no view on which tool suits a given hiring process.
- 35Recruitee42F
- 36hireEZ42F
- 37Zoho Recruit42F
- 38RadancyThis profile41F
- 39Manatal41F
- 40Personio40F
Conflicts of interest
No vendor pays for placement, scoring, or removal. Casework - the consulting firm that operates this directory - provides paid services to some vendors. Any active or recent (within 24 months) commercial relationship is disclosed on the affected vendor profile and the review is reassigned to an independent reviewer. See the full policy on About.
Casework has no commercial relationship with this vendor.