Testlify
HireAIScore rates Testlify 45 out of 100 (grade F, Substantial gaps) under rubric v1.0, last reviewed September 25, 2026. Testlify ranks 45 of 82 vendors rated in Assessment AI, against a category average of 46. That score is drawn from 36 evidence items across 7 rubric criteria for Testlify — 31 with a cited source, 5 recording that nothing was located.
Score breakdown
Testlify, criterion by criterion
Each rubric criterion is scored out of 100 on the cited evidence, then weighted into the total.
Weighted contribution shown to the right of each bar.
Article 11 Technical Documentation
Weight 20% · category avg 50
52
+10.4
Bias Audit Transparency
Weight 18% · category avg 41
30
+5.4
FRIA Support
Weight 15% · category avg 31
33
+5.0
Data Governance Disclosure
Weight 15% · category avg 53
55
+8.3
Human Oversight Design
Weight 12% · category avg 55
55
+6.6
Post-Market Monitoring
Weight 12% · category avg 38
42
+5.0
Customer Documentation
Weight 8% · category avg 58
60
+4.8
Total weighted score
45.4(rounded to 45 for display)
Category avg is the mean raw score on that criterion across the 82 Assessment AI vendors in scope of this rubric, this one included.
Strongest criterion
Customer Documentation
60raw / 100
Contributes 4.8 to the total. 60 against a 58 category average.
Weakest criterion
Bias Audit Transparency
30raw / 100
Contributes 5.4 to the total. 30 against a 41 category average.
Cited evidence
The evidence behind the score
Every score is backed by at least one cited piece of evidence. Open a criterion to see what was found, when, and where.
Download diligence recordEvidence ledger
- Items
- 36
- Documentation
- 27
- Audit report
- 1
- Public statement
- 3
- Absence
- 5
- With a source URL
- 31 of 36
- Source hostnames
- 4
- Fewest items
- 3
- FRIA Support
These figures measure how thoroughly Testlify was reviewed, not how Testlify performed — an absence row, recording that nothing was located, is counted like any other item.
Article 11 Technical Documentation
5 items52
- DocumentationCaptured Sep 25, 2026
Describes the 'Matching Model' at a high level: its inputs (recruiter-curated tests, candidate responses, ATS/HRIS data), a 0-100 match score with skill-level breakdowns, and a statement that it does not replace human decisions.
- DocumentationCaptured Sep 25, 2026
The AI ethics article (updated 14 July 2026) sets out design principles, says PII and protected attributes are excluded from AI algorithms, and describes a 'Process Audit' framework and dataset limitations.
https://help.testlify.com/article/239-ai-ethics-and-compliance-for-testlify
- DocumentationCaptured Sep 25, 2026
Says technical manuals and validation evidence are not all public: customers must request them, and some are released only as summaries or under a confidentiality agreement.
https://help.testlify.com/article/738-technical-manuals-validation-evidence-and-documentation
- DocumentationCaptured Sep 25, 2026
Describes Video AI as analysing 'facial expressions, speech clarity, engagement, and presentation' to produce an automated evaluation score, with no model documentation behind it.
https://help.testlify.com/article/443-types-of-custom-questions-on-testlify
- AbsenceCaptured Sep 25, 2026
Found no system or model cards, no named AI model providers, no ISO/IEC 42001 and no EU AI Act technical documentation, after checking testlify.com's sitemap pages, the trust center and a keyword scan of about 430 help-center articles.
Bias Audit Transparency
4 items30
- Public statementCaptured Sep 25, 2026
States that a third-party bias audit of the Matching Model was completed on 16 June 2023 by an unnamed 'independent auditor', but publishes no summary results, impact ratios or download link.
- DocumentationCaptured Sep 25, 2026
Reports 'no significant bias' for race or gender but says the findings come from internal audits and that an independent external audit is still to come; no sample sizes or impact ratios are given, and demographic labels may be inferred.
https://help.testlify.com/article/239-ai-ethics-and-compliance-for-testlify
- Public statementCaptured Sep 25, 2026
The AI résumé screener FAQ claims 'NY Bias Law compliance', although no audit of that product has been published.
- AbsenceCaptured Sep 25, 2026
No Warden AI dashboard (trust.warden-ai.com/testlify returns 404), no public Holistic AI page (sign-in wall), and no bias-audit document among the trust center's SOC 2, ISO 27001, GDPR, CCPA, FERPA and 1EdTech items.
FRIA Support
3 items33
- DocumentationCaptured Sep 25, 2026
The DPA commits Testlify to reasonable help with customers' GDPR data protection impact assessments on written request, but says nothing about AI Act fundamental rights impact assessments.
- DocumentationCaptured Sep 25, 2026
Lists employer responsibilities (job relevance, accommodations, outcome monitoring, legal compliance) as generic deployer guidance with no EU-specific content.
https://help.testlify.com/article/734-assessment-fairness-and-bias-mitigation
- AbsenceCaptured Sep 25, 2026
A keyword scan of about 430 help-center articles found no mention of the EU AI Act, Article 26/27 or FRIAs, and the trust center and legal pages have none either; the only AI Act reference is a passing line in a blog post.
Data Governance Disclosure
6 items55
- Audit reportCaptured Sep 25, 2026
The Scrut-hosted trust center lists a 2026 SOC 2 Type 2 report and an ISO/IEC 27001:2022 certificate, plus GDPR, CCPA, FERPA and 1EdTech items, all available only on request.
- DocumentationCaptured Sep 25, 2026
Lists the candidate data collected, including proctoring metadata such as webcam snapshots and session recordings, and states default retention until account deactivation, client-set deletion schedules, AWS Ireland hosting and admin-viewable audit logs.
- DocumentationCaptured Sep 25, 2026
Candidate audio and video recordings are automatically and permanently deleted 90 days after submission.
https://help.testlify.com/article/251-retention-policy-for-audio-and-video-recordings-in-assessments
- DocumentationCaptured Sep 25, 2026
The public DPA includes SCCs and names 10 subprocessors, including India-based HNR Tech (candidate metadata, assessment logs), but no AI model provider.
- DocumentationCaptured Sep 25, 2026
Says customer data is not used to train external models, but its retention clause is vague ('retained for its intended purpose or as required by law').
- DocumentationCaptured Sep 25, 2026
The candidate notice says facial images or face scans may be collected for identity verification, but gives no retention period or biometric-consent terms.
https://help.testlify.com/article/743-privacy-notice-for-identity-verification-assessment-security
Human Oversight Design
6 items55
- DocumentationCaptured Sep 25, 2026
Admins can require a named reviewer or team to review individual questions, and can choose whether AI scores are shown to reviewers and whether they count toward the final average.
- DocumentationCaptured Sep 25, 2026
The proctoring Trust Score is advisory: 'Testlify never rejects a candidate on the basis of a Trust Score'.
https://help.testlify.com/article/725-understanding-the-trust-score
- DocumentationCaptured Sep 25, 2026
Says the employer owns the decision, AI outputs may be incomplete or incorrect, and proctoring flags should not lead to automatic rejection.
https://help.testlify.com/article/737-responsible-ai-in-assessments
- DocumentationCaptured Sep 25, 2026
Auto Reject marks candidates below a score threshold as rejected and can email them automatically, with no human review step before rejection.
- DocumentationCaptured Sep 25, 2026
AI résumé screening has 'Auto Advance to Next Stage' on by default and a rejection threshold that automatically rejects low-scoring candidates.
- DocumentationCaptured Sep 25, 2026
Presents AI Auto Score as producing an assessment-level conclusion 'eliminating the need for manual review'.
Post-Market Monitoring
6 items42
- DocumentationCaptured Sep 25, 2026
An incident.io status page, not linked from the main site, tracks app, candidate and integrations components for the EU, US and KSA regions.
- DocumentationCaptured Sep 25, 2026
Incident history shows one major incident (13 July 2026, resolved in about two hours) with three public updates and a short summary but no detailed root cause.
- DocumentationCaptured Sep 25, 2026
A monthly product changelog records AI features (Video AI in February 2025, an EEOC question check in May 2026, candidate issue reporting for AI interviews in July 2026, Face Match in August 2026), but no model-version or performance changes.
- DocumentationCaptured Sep 25, 2026
Commits to customer notification under an incident response plan, but provides root-cause analyses and performance metrics only for an additional fee and keeps logs for 30 days.
- DocumentationCaptured Sep 25, 2026
An optional, anonymous candidate demographic form feeds Testlify's internal fairness monitoring, but no results are published.
https://help.testlify.com/article/244-understanding-demographics-candidate-insights-post-assessment
- AbsenceCaptured Sep 25, 2026
No security.txt (testlify.com/.well-known/security.txt returns 404), no vulnerability disclosure program or bug bounty listed in the trust center, no dedicated security contact, and no public AI performance or adverse-impact monitoring.
Customer Documentation
6 items60
- DocumentationCaptured Sep 25, 2026
Part of a public 'Assessment Science' help series (August 2026) covering responsible AI, fairness, reliability and validity, and responsible use of results.
https://help.testlify.com/article/737-responsible-ai-in-assessments
- DocumentationCaptured Sep 25, 2026
A public DPA with SCCs, a subprocessor appendix, audit-report access and deletion terms.
- DocumentationCaptured Sep 25, 2026
An NYC Local Law 144 page describes the matching model and data retention but links to no audit summary.
- DocumentationCaptured Sep 25, 2026
A blog guide explains NYC and EU obligations, the four-fifths rule and Testlify's reviewer controls, such as keeping AI scores advisory.
https://testlify.com/how-to-use-ai-for-bias-free-candidate-screening/
- Public statementCaptured Sep 25, 2026
The homepage calls assessments 'Bias-controlled and EEOC-defensible by design' and shows EEOC and EFPA logos beside its SOC 2 and ISO 27001 badges.
- AbsenceCaptured Sep 25, 2026
No customer guidance on the EU AI Act, the Illinois AI Video Interview Act or the Colorado and California automated-decision rules was found in the help center (keyword scan of about 430 articles) or on legal pages.
Editorial notes
Company overview
Testlify, Inc. is a bootstrapped skills-assessment vendor based in the Philadelphia suburbs, with operations in India. Its privacy policy gives a Trevose, Pennsylvania address. LinkedIn lists a 2022 founding, while its About page traces the idea to 2021. It sells 3,500+ pre-built and AI-generated tests that feed an "objective, ranked leaderboard". It also offers an AI résumé screener that scores ATS applicants and can auto-advance or auto-reject them, AI-scored video, voice and chat interviews, and proctoring that includes facial-recognition identity matching. The Starter plan costs $139 a month, billed annually. A Scrut-hosted trust center lists SOC 2 Type 2 and ISO/IEC 27001:2022, with reports released on request. Its help center carries unusually candid responsible-AI guidance, but much of it contradicts the marketing and some product defaults.
Regulatory exposure
Scoring, ranking and auto-rejecting candidates makes Testlify a likely AEDT under NYC Local Law 144. It also places the product in the EU AI Act's Annex III high-risk category, whose obligations are now due on 2 December 2027. The only independent audit Testlify discloses covers its "Matching Model". It was completed on 16 June 2023, names no auditor and publishes no results, and Testlify's current fairness findings come from internal audits. NYC employers therefore have no audit from the past year to rely on, while DCWP has promised tougher enforcement. A nearer EU risk comes from help articles saying Video AI analyses "facial expressions… engagement" and one-way video scoring weighs "body language, and confidence". Deployers must check these features against the Article 5(1)(f) ban on workplace emotion recognition, in force since 2 February 2025. In Illinois, AI analysis of video interviews triggers the AI Video Interview Act's notice, consent and deletion duties, and HB 3773 notice duties have applied since January 2026. Face Match face scans also raise biometric-privacy duties that Testlify's identity-verification notice does not address. California's FEHA rules require four years of automated-decision records, yet Testlify auto-deletes recordings after 90 days and keeps logs for 30. Colorado's SB 26-189 disclosure duties start on 1 January 2027.
Path to a higher score
The fastest gains are: (1) commission a named, independent LL 144 audit that covers the résumé screener and AI interview scoring, publish the summary with impact ratios and dates, and repeat it every year; (2) state plainly whether any feature infers emotion or affect from faces, body language or voice, and remove those signals or disable them in the EU; (3) publish system cards that name the underlying AI models and providers, and add those providers to the subprocessor list; (4) make auto-reject and résumé auto-advance opt-in, with a human confirmation step; (5) add EU AI Act deployer guidance, such as instructions for use and a FRIA template, plus Illinois video-interview notice templates; (6) publish AI-specific monitoring, such as a model-change log and adverse-impact trend summaries, plus a security.txt or vulnerability-disclosure route. Dropping unsupported "bias-free" claims and the EEOC and EFPA badges would bring the marketing in line with Testlify's own help center.
Regulatory frame
What applies to assessment AI.
Assessment is the most-regulated surface in AI hiring. NYC LL 144, EEOC and OFCCP frameworks, Illinois HB 3773, and EU AI Act Annex III §4 all apply, with overlap on bias-audit obligations.
Compare
Testlify against its nearest-scoring peers.
The closest scores in Assessment AI, side by side.
- Side-by-sideTestlify vs 365Talents46F
- Side-by-sideTestlify vs HackerEarth46F
- Side-by-sideTestlify vs Clevry45F
- Side-by-sideTestlify vs Cangrade45F
Ranking
Others rated in Assessment AI
Ranked 45 of 82 by weighted total under rubric v1.0. The ordering is arithmetic on the rubric and carries no view on which tool suits a given hiring process.
- #42Talkpush46F
- #43Vervoe46F
- #44Arctic Shores46F
- #45TestlifyThis profile45F
- #46Clevry45F
- #47Cangrade45F
Conflicts of interest
No vendor pays for placement, scoring, or removal. Casework - the consulting firm that operates this directory - provides paid services to some vendors. Any active or recent (within 24 months) commercial relationship is disclosed on the affected vendor profile and the review is reassigned to an independent reviewer. See the full policy on About.
Casework has no commercial relationship with this vendor.