Keka
HireAIScore rates Keka 37 out of 100 (grade F, Substantial gaps) under rubric v1.0, last reviewed September 25, 2026. Keka ranks 70 of 77 vendors rated in ATS-integrated AI, against a category average of 47. That score is drawn from 35 evidence items across 7 rubric criteria for Keka — 28 with a cited source, 7 recording that nothing was located.
Score breakdown
Keka, criterion by criterion
Each rubric criterion is scored out of 100 on the cited evidence, then weighted into the total.
Weighted contribution shown to the right of each bar.
Article 11 Technical Documentation
Weight 20% · category avg 51
30
+6.0
Bias Audit Transparency
Weight 18% · category avg 41
20
+3.6
FRIA Support
Weight 15% · category avg 32
30
+4.5
Data Governance Disclosure
Weight 15% · category avg 54
50
+7.5
Human Oversight Design
Weight 12% · category avg 57
50
+6.0
Post-Market Monitoring
Weight 12% · category avg 42
40
+4.8
Customer Documentation
Weight 8% · category avg 59
55
+4.4
Total weighted score
36.8(rounded to 37 for display)
Category avg is the mean raw score on that criterion across the 77 ATS-integrated AI vendors in scope of this rubric, this one included.
Strongest criterion
Customer Documentation
55raw / 100
Contributes 4.4 to the total. 55 against a 59 category average.
Weakest criterion
Bias Audit Transparency
20raw / 100
Contributes 3.6 to the total. 20 against a 41 category average.
Cited evidence
The evidence behind the score
Every score is backed by at least one cited piece of evidence. Open a criterion to see what was found, when, and where.
Download diligence recordEvidence ledger
- Items
- 35
- Documentation
- 23
- Public statement
- 5
- Absence
- 7
- With a source URL
- 28 of 35
- Source hostnames
- 3
- Fewest items
- 3
- Article 11 Technical Documentation
These figures measure how thoroughly Keka was reviewed, not how Keka performed — an absence row, recording that nothing was located, is counted like any other item.
Article 11 Technical Documentation
3 items30
- DocumentationCaptured Sep 25, 2026
Keka's help-center article on Candidate Profile Score lists the scoring inputs (job profile, skills, experience, educational degree, previous organization), per-job weight sliders and a per-parameter breakdown on hover, but gives no model, accuracy or limitation details.
https://help.keka.com/api/v2/help_center/en-us/articles/39837915962897.json
- Public statementCaptured Sep 25, 2026
The Keka AI page lists governance commitments (role-based access, logged interactions, source citations, human confirmation before any action, no training of external models) but gives no technical documentation of the hiring models.
- AbsenceCaptured Sep 25, 2026
Searches of Keka's product, security, legal and llm-info pages, 181 hiring and AI pages from its 3,245-URL sitemap, and all 118 public Keka Hire help-center articles found no model or system card, explainability statement, AI principles or policy page, ISO 42001 certificate, or documentation of the AI screener.
Bias Audit Transparency
4 items20
- AbsenceCaptured Sep 25, 2026
No NYC Local Law 144 audit summary, independent audit (BABL AI, DCI, ORCAA, Warden AI, Holistic AI, Credo AI, ConductorAI) or internal adverse-impact result for the resume scoring or AI screener was found: 181 crawled keka.com hiring and AI pages never mention Local Law 144, AEDTs, bias audits or adverse impact, and trust.warden-ai.com/keka returns 404.
- DocumentationCaptured Sep 25, 2026
The profile-score article claims the scores make shortlisting fairer and more consistent without citing any testing, and its own example raises scores for candidates from Google, Apple and Microsoft.
https://help.keka.com/api/v2/help_center/en-us/articles/39837915962897.json
- Public statementCaptured Sep 25, 2026
Keka's AI-in-recruitment bias guide (published Sep 2024, updated Aug 2026) urges internal audits, model cards and vendor transparency, none of which Keka publishes for its own scoring tools.
https://www.keka.com/blog/ai-in-recruitment-uncovering-the-hidden-bias
- DocumentationCaptured Sep 25, 2026
Keka Hire can collect EEO demographic data and produce all-candidate and per-job EEO reports, which give employers raw material for their own analysis but are not an audit and show no selection rates or impact ratios.
https://help.keka.com/api/v2/help_center/en-us/articles/39946790022033.json
FRIA Support
3 items30
- AbsenceCaptured Sep 25, 2026
No EU AI Act Article 27 FRIA template, AI Act deployer guidance or high-risk instructions for use were found in Keka's DPA, privacy policy, terms, security page, the sitemap-wide crawl of hiring and AI pages, or the public help center.
- DocumentationCaptured Sep 25, 2026
Keka's DPA (updated 28 January 2026) commits it to help customers with GDPR DPIAs and data-subject requests and to give them Trust Vault access to security documentation, but contains no AI Act content.
- DocumentationCaptured Sep 25, 2026
Clause 14.2 of Keka's terms (updated 10 April 2026) excludes Keka's liability for any claim about the accuracy, reliability or legality of its AI tool's outputs.
Data Governance Disclosure
6 items50
- DocumentationCaptured Sep 25, 2026
The DPA states Keka is ISO 27001:2022 certified and assessed against SOC 2 Type II, and sets out 72-hour breach notice, per-tenant hosting regions (Central India, North Europe, Central US, Southeast Asia, UAE) and technical and organisational measures.
- DocumentationCaptured Sep 25, 2026
The privacy policy says Keka processes candidates' resumes, application answers, interview notes and evaluations as a processor for the employer, with resumes parsed by a third-party sub-processor.
- DocumentationCaptured Sep 25, 2026
Keka's sub-processor list names 17 providers, including RChilli for resume parsing, and promises notice before material additions, but names no LLM provider.
- Public statementCaptured Sep 25, 2026
The Keka AI page says customer data never trains external models and that the AI only surfaces data the user's existing role permissions allow.
- DocumentationCaptured Sep 25, 2026
Keka's security page describes Azure and AWS hosting, TLS encryption, third-party penetration tests several times a year, and a 12-hour RPO and 1-hour-35-minute RTO.
- AbsenceCaptured Sep 25, 2026
No disclosure of the AI screener's model, its training data or excluded protected attributes, and no ISO 42001 certification, was found on Keka's AI, product, security or legal pages or in its help center.
Human Oversight Design
8 items50
- DocumentationCaptured Sep 25, 2026
Keka's Screening & Interviews page says an AI agent holds a first conversation with every applicant to check fit against the role, and only candidates who pass move to the shortlist.
- DocumentationCaptured Sep 25, 2026
Keka's hiring software page says candidates take an AI-led screening interview with transcripts and scores, so only qualified candidates go on to a round with a human.
- DocumentationCaptured Sep 25, 2026
Recruiters set the profile-score criteria and weights per job and can hover over any score to see its per-parameter breakdown.
https://help.keka.com/api/v2/help_center/en-us/articles/39837915962897.json
- DocumentationCaptured Sep 25, 2026
AI feedback summaries are meant to complement, not replace, individual interviewer feedback: the original comments stay visible and the summary must be reviewed before saving.
https://help.keka.com/api/v2/help_center/en-us/articles/39946854938257.json
- Public statementCaptured Sep 25, 2026
The Keka AI page promises that every AI action needs explicit human confirmation and that every AI interaction is logged against the user's identity.
- DocumentationCaptured Sep 25, 2026
Keka Hire workflow automation can automatically archive or reject candidates on rule conditions, such as experience below a minimum, and send them a rejection email.
https://help.keka.com/api/v2/help_center/en-us/articles/39946619658897.json
- DocumentationCaptured Sep 25, 2026
Keka's audit-log help article lists coverage of employees, payroll, leave and attendance, with no mention of Hire, candidates or AI screening decisions.
https://help.keka.com/api/v2/help_center/en-us/articles/39946846551185.json
- AbsenceCaptured Sep 25, 2026
No documented human review, override or candidate appeal for AI-screener rejections, and no per-jurisdiction controls, were found in Keka's product pages or its 118 public Hire help articles.
Post-Market Monitoring
4 items40
- DocumentationCaptured Sep 25, 2026
Keka runs a public Better Stack status page with 56 components, including an ATS component with 90-day uptime in each of its six hosting regions (three Central India, North Europe, UAE North, Central US).
- DocumentationCaptured Sep 25, 2026
The status feed logs dated incidents with subscriber notifications, such as five partial outages in August 2026, but publishes no postmortems or root-cause write-ups.
- DocumentationCaptured Sep 25, 2026
Keka's DPA commits it to notify customers of a personal-data breach without undue delay and within 72 hours, with details of scope, likely consequences and mitigation.
- AbsenceCaptured Sep 25, 2026
No security.txt, vulnerability-disclosure or bug-bounty channel was found (www.keka.com/.well-known/security.txt and /responsible-disclosure return 404), and there is no AI model-update changelog or fairness or model-drift monitoring surface.
Customer Documentation
7 items55
- DocumentationCaptured Sep 25, 2026
Keka's US Screening & Interviews page describes AI resume scoring, the AI screener, AI-assisted interview scoring and an AI notetaker, and its FAQ says applicants are ranked on role fit against predefined requirements.
- DocumentationCaptured Sep 25, 2026
A public help-center guide walks recruiters through configuring and reading candidate profile scores.
https://help.keka.com/api/v2/help_center/en-us/articles/39837915962897.json
- DocumentationCaptured Sep 25, 2026
A help-center guide explains how to switch on EEO demographic forms (federal-contractor or non-federal) and use the EEO reports in Keka Hire.
https://help.keka.com/api/v2/help_center/en-us/articles/39946790022033.json
- DocumentationCaptured Sep 25, 2026
Keka publishes its full Data Processing Addendum, with links to previous versions, alongside its privacy policy, terms and sub-processor list.
- DocumentationCaptured Sep 25, 2026
Keka's New York hiring-law guide covers the NYC Human Rights Law, pay transparency and ban-the-box rules but never mentions Local Law 144 or AI hiring tools.
- Public statementCaptured Sep 25, 2026
Keka's AI-in-recruitment bias article gives employers general bias-mitigation advice but no guidance specific to deploying Keka's own AI.
https://www.keka.com/blog/ai-in-recruitment-uncovering-the-hidden-bias
- AbsenceCaptured Sep 25, 2026
No deployer guidance, candidate-notice templates or FAQs on NYC LL 144, Illinois HB 3773, Colorado SB 26-189, California's ADS rules or the EU AI Act were found: Keka's Illinois, Colorado and California hiring-law guides contain no AI content, and the AI screener has no help-center article.
Editorial notes
Company overview
Keka Technologies was founded in 2014 and is headquartered in Hyderabad. It sells PeopleOS, a per-employee-priced HR, payroll and talent suite used by more than 10,000 companies across India, the Middle East, APAC and the US. Keka entered the US in 2024 and lists offices in Portland, New York and San Francisco. Keka Hire scores each application as it arrives. Its help center describes the score as a recruiter-weighted match on job profile, skills, experience, educational degree and previous organization. An AI screener then holds a first conversation with every applicant, and only those who pass reach the shortlist. Keka also sells AI interview scoring and an AI notetaker that records and summarises interviews. Its AI also drafts job descriptions, interview questions and feedback summaries.
Regulatory exposure
Keka's resume scoring and knockout AI screener are the kind of tools NYC Local Law 144 treats as automated employment decision tools. NYC employers using them need an annual independent bias audit with a published summary, plus candidate notice. Keka lists a New York office but publishes no audit. DCWP has promised tougher enforcement after a December 2025 State Comptroller audit found it ineffective. Illinois has required notice of AI use in employment decisions since 1 January 2026. California's FEHA automated-decision rules have applied since 1 October 2025, with four-year record retention. Weighting previous employer and degree could expose employers under both states' rules if it produces adverse impact. Colorado's SB 26-189 disclosure duties and California's CPPA ADMT rules begin on 1 January 2027. Keka offers EU hosting in North Europe, and EU use would be Annex III high-risk under the AI Act, with obligations deferred to 2 December 2027. Keka's terms exclude liability for AI outputs, so the compliance burden sits with employers.
Path to a higher score
The biggest gain would come from a yearly independent bias audit of both the resume scoring and the AI screener, with published impact ratios. Keka should document the screener publicly: what it asks, how pass or fail is decided, and which model and LLM provider it uses. That provider belongs on the sub-processor list. Adding a human-review or override step for screener rejections would lift oversight. So would candidate-notice templates for NYC, Illinois, Colorado and California, and an EU AI Act deployer pack with FRIA support. Keka could also extend its audit logs to Hire, publish an AI model changelog and a vulnerability-disclosure channel, and add AI hiring laws to its own US state hiring-law guides.
Regulatory frame
What applies to ATS-integrated AI.
Ranking features are inside EU AI Act Annex III §4 (high-risk) and inside NYC Local Law 144 when they affect NYC-based candidates. Customers should treat the AI surface as a distinct deployer-FRIA scope from the rest of the ATS.
Compare
Keka against its nearest-scoring peers.
The closest scores in ATS-integrated AI, side by side.
- Side-by-sideKeka vs Workstream39F
- Side-by-sideKeka vs Loxo37F
- Side-by-sideKeka vs Recruiterflow36F
- Side-by-sideKeka vs Ceipal35F
Ranking
Others rated in ATS-integrated AI
Ranked 70 of 77 by weighted total under rubric v1.0. The ordering is arithmetic on the rubric and carries no view on which tool suits a given hiring process.
- #67Paycor40F
- #68Workstream39F
- #69Loxo37F
- #70KekaThis profile37F
- #71Recruiterflow36F
- #72Ceipal35F
Conflicts of interest
No vendor pays for placement, scoring, or removal. Casework - the consulting firm that operates this directory - provides paid services to some vendors. Any active or recent (within 24 months) commercial relationship is disclosed on the affected vendor profile and the review is reassigned to an independent reviewer. See the full policy on About.
Casework has no commercial relationship with this vendor.