Intervue.io
HireAIScore rates Intervue.io 31 out of 100 (grade F, Substantial gaps) under rubric v1.0, last reviewed September 25, 2026. Intervue.io ranks 55 of 57 vendors rated in Video interview AI, against a category average of 44. That score is drawn from 37 evidence items across 7 rubric criteria for Intervue.io — 30 with a cited source, 7 recording that nothing was located.
Score breakdown
Intervue.io, criterion by criterion
Each rubric criterion is scored out of 100 on the cited evidence, then weighted into the total.
Weighted contribution shown to the right of each bar.
Article 11 Technical Documentation
Weight 20% · category avg 46
28
+5.6
Bias Audit Transparency
Weight 18% · category avg 38
12
+2.2
FRIA Support
Weight 15% · category avg 30
22
+3.3
Data Governance Disclosure
Weight 15% · category avg 51
38
+5.7
Human Oversight Design
Weight 12% · category avg 56
54
+6.5
Post-Market Monitoring
Weight 12% · category avg 37
30
+3.6
Customer Documentation
Weight 8% · category avg 56
50
+4.0
Total weighted score
30.8(rounded to 31 for display)
Category avg is the mean raw score on that criterion across the 57 Video interview AI vendors in scope of this rubric, this one included.
Strongest criterion
Human Oversight Design
54raw / 100
Contributes 6.5 to the total. 54 against a 56 category average.
Weakest criterion
Bias Audit Transparency
12raw / 100
Contributes 2.2 to the total. 12 against a 38 category average.
Cited evidence
The evidence behind the score
Every score is backed by at least one cited piece of evidence. Open a criterion to see what was found, when, and where.
Download diligence recordEvidence ledger
- Items
- 37
- Documentation
- 19
- Public statement
- 10
- Product feature
- 1
- Absence
- 7
- With a source URL
- 30 of 37
- Source hostnames
- 3
- Fewest items
- 2
- FRIA Support
These figures measure how thoroughly Intervue.io was reviewed, not how Intervue.io performed — an absence row, recording that nothing was located, is counted like any other item.
Article 11 Technical Documentation
4 items28
- DocumentationCaptured Sep 25, 2026
The AI interview page's FAQ says the AI interviewer builds its questions from the job description, that employers can see and edit every question before any candidate is interviewed, and that it returns a summary scored against consistent criteria with the full transcript attached.
- DocumentationCaptured Sep 25, 2026
The resume-screening page says employers write plain-text criteria with weights that add up to 100%, and that resumes and optional recorded video answers are scored criterion by criterion in one pass.
- Public statementCaptured Sep 25, 2026
A November 2025 marketing blog post says Intervue deliberately avoids analysing facial expressions, micro-movements, tone or emotion and that its AI models assess only job-related content, but it gives no model, data or validation detail.
https://www.intervue.io/blog/one-way-video-interview-guide-structure-bias-mitigation-compliance
- AbsenceCaptured Sep 25, 2026
I found no system or model card, AI policy, explainability statement, validation study, named governance framework or ISO 42001 certification after checking the site's roughly 3,700-URL sitemap, the security, compliances, privacy and terms pages, all AI product pages, ai.intervue.io and the API reference at docs.intervue.io.
Bias Audit Transparency
6 items12
- AbsenceCaptured Sep 25, 2026
I found no NYC Local Law 144 bias audit summary and no independent or academic bias audit of the AI screen or resume screener; web searches pairing Intervue with LL 144, Warden AI, Holistic AI and BABL AI found nothing, and trust.warden-ai.com/intervue returns 404.
- Public statementCaptured Sep 25, 2026
The AI screening agent page promises standardized reports with zero bias and unbiased candidate assessments, with no audit, impact-ratio data or method behind the claim.
- Public statementCaptured Sep 25, 2026
The video interview page claims bias-free hiring decisions from standardized interviews and objective scoring, also without supporting evidence.
- Public statementCaptured Sep 25, 2026
A January 2024 blog post says Intervue uses analytics to measure adverse impact at intervals but publishes no results, and it credits this to a Virtual Job Tryout product that I could not find anywhere in Intervue's product pages or sitemap.
- Public statementCaptured Sep 25, 2026
A December 2025 company blog post lists bias monitoring as part of the model Intervue is working toward, not as something already in place.
https://www.intervue.io/blog/ai-in-interviews-what-works-what-doesnt-2025-highlights
- Public statementCaptured Sep 25, 2026
Intervue's gated 2026 research report on AI in technical hiring says AI raises accent errors by 29% and penalizes neurodivergent candidates, yet the company publishes no bias testing of its own AI screen.
FRIA Support
2 items22
- AbsenceCaptured Sep 25, 2026
I found no EU AI Act material at all, including no Article 27 fundamental rights impact assessment template or deployer guidance, on the product, security, compliances, privacy or terms pages; the company's one compliance-themed blog post, on one-way video interviews, covers only US Title VII and ADA duties.
- DocumentationCaptured Sep 25, 2026
The terms of service (updated 2 January 2025) make the customer responsible for giving candidates notice and obtaining consent, and they refer to a Data Protection Addendum that is not published.
Data Governance Disclosure
8 items38
- DocumentationCaptured Sep 25, 2026
The security page says an independent third party examines Intervue's SOC 2 controls every year (the report is available on request), that the platform is hosted on AWS, that security policies are reviewed annually and that it collects candidates' names, email and IP addresses.
- DocumentationCaptured Sep 25, 2026
The compliances page states Intervue is ISO 27001 certified and SOC 2 compliant, with certificates available only on request by email.
- DocumentationCaptured Sep 25, 2026
The privacy policy (updated 6 May 2026) says data is stored indefinitely unless agreed otherwise, and it says nothing about interview audio or video recordings, AI evaluation, data-subject rights or a privacy contact.
- DocumentationCaptured Sep 25, 2026
The interview-reports page says every on-demand interview is recorded and that the candidate's photo is matched against the recording, neither of which the privacy policy discloses.
https://www.intervue.io/products/on-demand/interview-reports
- DocumentationCaptured Sep 25, 2026
The proctoring page says all assessments are proctored and recorded, with photos of the candidate captured at regular intervals.
https://www.intervue.io/products/assessments/proctored-controls
- DocumentationCaptured Sep 25, 2026
The terms of service say customer data is irrevocably deleted 45 to 90 days after termination, which conflicts with the privacy policy's indefinite retention.
- Public statementCaptured Sep 25, 2026
The ATS page markets a self-improving system in which each hire trains the next, but Intervue discloses no training data, exclusions or opt-out for that learning.
- AbsenceCaptured Sep 25, 2026
I found no GDPR or CCPA page, no published DPA, no full subprocessor list (the privacy policy names only Stripe, AWS and Google) and no candidate-facing notice about recordings made during AI screening calls or video interviews.
Human Oversight Design
7 items54
- DocumentationCaptured Sep 25, 2026
The AI interview page says employers see and approve every question before a candidate is interviewed, and that the hiring team reviews a scored summary with the full transcript attached.
- DocumentationCaptured Sep 25, 2026
Resume screening gives a per-criterion score breakdown that recruiters can review or override, and automatic rejection emails for candidates below a set threshold are opt-in and can be switched off entirely.
- DocumentationCaptured Sep 25, 2026
The AI screening agent page says the agent phones, evaluates and shortlists candidates and returns reports with recommendations, which presents the AI as the shortlisting step rather than as decision support.
- DocumentationCaptured Sep 25, 2026
The API reference shows that human on-demand interviews return the interviewer's verdict on a four-point scale from strong no to strong yes, per-criterion ratings on a 0 to 10 scale with written reviews, and a recording playback link.
- Public statementCaptured Sep 25, 2026
Intervue says a candidate's screening score carries into later AI and live interview rounds rather than being reassessed there, but it does not explain how AI scores and human interviewer verdicts are weighed together.
- Public statementCaptured Sep 25, 2026
A December 2025 company blog post describes Intervue's target model as expert human interviewers supported by AI signal extraction and real-time evaluator support, presenting AI as an aid to human judgment.
https://www.intervue.io/blog/ai-in-interviews-what-works-what-doesnt-2025-highlights
- AbsenceCaptured Sep 25, 2026
I found no per-jurisdiction controls (such as turning off automatic rejection for NYC or Illinois roles), no candidate appeal or alternative-assessment route, and no documentation of the audit logs and role-based access that product pages advertise as badges.
Post-Market Monitoring
4 items30
- DocumentationCaptured Sep 25, 2026
Intervue has an Atlassian Statuspage listing seven infrastructure components (APIs, code compiler, website, AWS CloudFront and autoscaling, Twilio video rooms and Stripe), all shown as operational.
- DocumentationCaptured Sep 25, 2026
The status page's incident feed holds one entry, Statuspage's default example incident from October 2020, so no real incident has ever been posted.
- DocumentationCaptured Sep 25, 2026
The security page lists an incident response management policy but gives no public incident, breach-notification or vulnerability-reporting channel.
- AbsenceCaptured Sep 25, 2026
I found no security.txt (the /.well-known/security.txt path returns the site's HTML shell), no vulnerability-disclosure or bug-bounty page, no model-update changelog and no bias or performance monitoring for the AI products, and the status.intervue.io custom domain fails with a certificate mismatch.
Customer Documentation
6 items50
- DocumentationCaptured Sep 25, 2026
Public product pages describe the AI interviewer, AI resume and video screening, the AI screening agent and the ATS, each with FAQs on configuration, scoring and pricing.
- DocumentationCaptured Sep 25, 2026
A public API reference documents endpoints and webhooks for scheduling on-demand interviews, retrieving interview rounds and rubrics, and pulling interview and assessment reports.
- Product featureCaptured Sep 25, 2026
The integrations page lists live connectors for Greenhouse, Lever, Zoho Recruit, Recruitee, Google Calendar, Calendly and Notion.
- DocumentationCaptured Sep 25, 2026
The interview-reports page explains what employers get from human interviews: rubric ratings, each with a written explanation, and flags for suspected proxy candidates.
https://www.intervue.io/products/on-demand/interview-reports
- Public statementCaptured Sep 25, 2026
The only compliance-themed guidance is a marketing blog post on one-way video interviews that covers US Title VII and ADA accommodation duties.
https://www.intervue.io/blog/one-way-video-interview-guide-structure-bias-mitigation-compliance
- AbsenceCaptured Sep 25, 2026
I found no compliance guidance for deployers, such as an NYC LL 144 candidate-notice kit, an Illinois AI Video Interview Act consent template, or EU AI Act or Colorado material, and no published DPA or subprocessor list.
Editorial notes
Company overview
Intervue.io is a Bengaluru-based technical-hiring company. Tracxn gives its founding year as 2020 (its LinkedIn page says 2021) and names Rahul Arora, Pushpender Singh Rautela and Rahool Benji as founders. The company has appeared on Shark Tank India. Its core business is interview-as-a-service: vetted engineers from its interviewer network run recorded technical interviews on employers' behalf. Each report gives rubric ratings, written feedback and a verdict on a scale from strong no to strong yes. Customers include Upstox, Yubi, Tekion and XpressBees. It also sells AI screening products. An AI screening agent phones candidates, and an AI interviewer runs voice or avatar interviews. Both build their questions from the job description and return a scored summary. AI scoring of resumes and recorded video answers uses weighted criteria and can be set to reject automatically. A built-in ATS carries these scores into later human rounds.
Regulatory exposure
The AI screen shortlists candidates, and the resume screener can be set to reject candidates automatically. Employers using either for New York City roles therefore need an annual independent bias audit and candidate notices under Local Law 144. Intervue publishes neither, yet markets its screening as bias-free. Under the EU AI Act, AI that screens and evaluates candidates is high-risk under Annex III, and after the Digital AI Omnibus those obligations apply from 2 December 2027. Intervue has published nothing on them. A company blog post says it does not analyse faces or emotions, which is relevant to the workplace emotion-recognition ban that has applied since February 2025. For Illinois-based roles, AI scoring of recorded video answers brings in the AI Video Interview Act, and HB 3773 adds notice duties from January 2026. Intervue's privacy policy keeps data indefinitely and never mentions interview recordings, and its terms leave all notice and consent to customers. Colorado's SB 26-189 disclosure duties start on 1 January 2027. California's FEHA rules require four years of records, but Intervue deletes customer data 45 to 90 days after a contract ends, so deployers must keep their own copies.
Path to a higher score
Intervue's quickest gains are in documentation. It should commission an independent bias audit of the AI screen and resume screener, publish the impact ratios by sex and race/ethnicity, and stop making bias-free claims until data supports them. It should also publish a system card. The card would name the models behind the AI screen, explain how questions and scores are generated, report validation results and known limits, and show how AI scores are combined with human interviewer verdicts, with human review required before any rejection. A proper candidate notice should replace the current privacy policy, covering recordings, AI evaluation, fixed retention periods, rights and a privacy contact. It should come with a public DPA, a subprocessor list, notice and consent templates for NYC, Illinois, Colorado and the EU, and EU AI Act deployer and FRIA guidance. Its monitoring score would rise with a trust center holding its SOC 2 and ISO 27001 reports, a working status page with real incident history, a security.txt with a disclosure route, and a model-update changelog.
Regulatory frame
What applies to video interview AI.
The most heavily-regulated category. NYC LL 144 has applied since 2023; EU AI Act Annex III §4 treats the assessment layer as high-risk; Mobley v. Workday is shaping vendor-liability case-law here.
Compare
Intervue.io against its nearest-scoring peers.
The closest scores in Video interview AI, side by side.
- Side-by-sideIntervue.io vs HireLogic34F
- Side-by-sideIntervue.io vs Pulsifi33F
- Side-by-sideIntervue.io vs Qureos33F
- Side-by-sideIntervue.io vs Cognisess30F
Ranking
Others rated in Video interview AI
Ranked 55 of 57 by weighted total under rubric v1.0. The ordering is arithmetic on the rubric and carries no view on which tool suits a given hiring process.
- #52HireQuotient34F
- #53Pulsifi33F
- #54Qureos33F
- #55Intervue.ioThis profile31F
- #56Cognisess30F
- #57Mercor23F
Conflicts of interest
No vendor pays for placement, scoring, or removal. Casework - the consulting firm that operates this directory - provides paid services to some vendors. Any active or recent (within 24 months) commercial relationship is disclosed on the affected vendor profile and the review is reassigned to an independent reviewer. See the full policy on About.
Casework has no commercial relationship with this vendor.